WHEN WILL MY ORDER SHIP?
All orders will normally be processed and shipped within 1-3 business days. For more details about shipping, please visit here.
DO YOU SHIP INTERNATIONALLY?
Yes, international shipping options are available! Just enter your country and shipping information at checkout. Please note that shipping times may vary depending on a country's procedures. Hello Sushi Store is not responsible for any additional customs charges that you may incur based on your country's import and sales tax laws.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Domestic orders within the United States could take up to 1 week to arrive. International orders could take around 2-4 weeks to arrive. You will be provided with a tracking number via email once your order has been shipped. For more details about shipping, please visit here.
HOW DO GIFT CARDS WORK?
There are a few terms and exclusions on all gift cards. Please click here for more information.
CAN I RETURN OR EXCHANGE AN ITEM?
An important goal of Hello Sushi is for you to be happy with your purchase. If you change your mind about an order, you can return it. Visit the Returns page for more information.
HOW DO I RECEIVE INFORMATION ABOUT NEW PRODUCTS?
If you'd like to receive the Hello Sushi newsletter via email for updates on new products, upcoming events, and special offers, sign up HERE! And as always, keep checking back at the site for exciting updates!
WHICH CRAFT SHOWS AND FESTIVALS WILL YOU BE ATTENDING?
I do a variety of events throughout the year in California and out-of-state. To see where I'll be next, please check the Show Schedule. There will be updates made as the year progresses. Looking for vendors for an event or have a suggestion? Please contact me here with more information.
WHERE ELSE CAN I PURCHASE YOUR PRODUCTS?
All products are sold online exclusively through Hello Sushi Store accounts and also at authorized retailers. For a list of stores where you can purchase items in-person, please visit here.
DO YOU OFFER YOUR ITEMS FOR WHOLESALE?
Yes, I do! If you are interested in carrying any Hello Sushi items, please use the contact form here to email me. Let me know a little bit about your store and where you are located.
HOW CAN I CONTACT YOU?
Please use the contact form here to send me an email. I want to be able to assist you as best as I can and will get back to you as soon as possible.